FAQ: Online Registration

When does registration open?

Online registration is available on March 1st! Register early to get the best price!

How much does registration cost?

Prices range from $40-$65 depending on when you sign up. A price chart is located on our website.

What all do I get with my entry fee?

  • Your Registration Packet (see “What is included in the registration packet” Question # 5)
  • An organized starting system grouping you with like riders.
  • Well stocked (drinks, food items, port-a-johns, first aid and more) aid stations approximately every 10 miles
  • A well-marked course.
  • Police controlled traffic support across the entire course. We have roughly 150 Officers spread across the course.
  • Medical services stationed along the route that can be dispatched as needed.
  • Sag services that will bring you in if you are unable to continue.
  • On course bike mechanics.  These float on zone defense model and cover sections of the route and my take 15 – 30 min in some cases more to arrive at your location
  • A full behind the scenes Communication network connecting, Aid Stations, Medical, Police, Bike mechanics, Sag support and the event Command center.
  • A memorable Finish line on the edge of the Arkansas River (recently constructed for the 2018 ride!)
  • A finishers’ item.
  • A medal for those completing the 25 mile or greater ride. 
  • A lapel pin for those completing the ride distance under 20 miles
  • Finish Line announcing; we announce the name of the riders finishing. 
    (it’s our goal to announce the name of each finisher, however some are missed do to volume of riders finishing at once or if the rider does not have a timing chip attached to their bike)
  • Access to the Finale’ Fest area
  • Free Food and beverages
  • Free Photo both for your use
  • Free Massage and Showers
  • Free Live music
  • Free Festival (shaded) seating areas
  • Free Bag Check
  • Free Bike racking
  • On site food trucks if you would like to purchase food items

FAQ: EXPO & Packet Pick-Up

What is included in the registration packet?

Registration packets will include your bib number, timing chip, event t-shirt, magazines, pamphlets and goodies from sponsors and friends of the ride. 

Do Tandem riders get two sets of numbers?

No, Tandem riders will get one set of numbers. The person on the front of the bike should wear the bib.

Where is Expo/Packet Pick-up?

Packet Pick-up will be located at the Statehouse Convention Center, Hall 4 at the corner of Markham and Main in downtown Little Rock.  Parking is across the street or at the deck at 2nd and Main. Little Rock Convention Center 101 E Markham St, Little Rock, AR 72201, Phone: (501) 376-4781

What do I need to bring to registration?

Your ID, funds to pay (if you have not pre-registered), and yourself! People without their ID will not be allowed to pick up their packet.

Can I pick-up a packet for a friend?

No, each person is responsible for picking up their own packet. This includes: coaches of teams, spouses, partners, and team captains. This is an insurance requirement. The rider whose name is on the packet must sign the wavier, the only exceptions are: if there is a legal power of attorney specific to this purpose provided to the registration manager or if you are a parent or authorized legal guardian of the minor you are picking up for.

Is there early packet pick-up available?

There is no packet pick-up before the times posted on the website.

Can I ride my bike to the expo?

Absolutely! Please know that we will not have secure bike racks, but you are welcome to use the wall space or have a booth hold them for you.

FAQ: Pre-Ride

What time is Start line stage open?

5:30 am

What is the start time for the event?

The start is 6:50am

Are Bike Helmets Required to be worn?

Yes all riders must wear a helmet that is secured to there head as per manufacturers guidelines.

Can I start any time I want after the official start time?

All riders must start with the official start. We have road closures set for specific time between the Start line and the base of the Big Dam Bridge.  If you miss this road closure window you will not be allowed to start.

Where do I place my bib and number set?

The bib number should be pinned to the front of your jersey
The Adhesive Number sticker should be place on the front of your helmet
The Bike tag Number attaches around/to your seat post with the number extending over the rear wheel.

What do I need to bring to the start line?

A properly maintained bike, a properly fitting helmet, your number attached correctly, water and or sports drink, and food items as you feel needed.

Where is parking for race day?

See the Parking map on the website.

Can I rent a bike for the event?

We do not have a sponsor for bike rentals, but we would be more than happy to give you a referral to local bike rentals. Please feel free to give us a call or send us an email.

Where can I find the event guide?

The event guide is located on the website, under the registration information.

FAQ: Course Info

Who can I contact on the course if I have a mechanical issue?

Prior to ride day, there will be a phone number released to call if you need help. Please take advantage of the aid stations. If you can walk, we ask that you make your way to the closest aid station. Help will be available there.

How many aid stations are available on the course?

There are 11 aid stations, plus the Finale Fest at the finish line. Stations are approximately 10 miles apart.

What is available at each aid station?

Each Aid Station has base Food and Drink products such as water, sport drink, peanut butter and jelly sandwiches, pickles, cookies and/or granola bars. Some stations will have additional food or beverage items at them.  There will also be shaded area such as a tent or pavilion, Port-a-Johns, friendly volunteers to assist you, a bicycle tire pump, first aid kit, an individual who can communicate with the event command center and a sag wagon that can transport you if your unable to continue.

FAQ: Jerseys & Kits

When will my jersey be shipped to me if I don’t go to pick-up?

Jerseys will be shipped after the event is over. You can expect to receive your jersey or accessories 1-2 after the event.

When can I pick up my jersey?

You can pick up your jersey at the expo or the finale fest.

Can I purchase a jersey at the expo?

Absolutely! We encourage you to purchase them.

I don’t know what size I am, can a jersey be held for me before purchase?

Sorry, but we cannot hold a jersey for you without payment. You are more than welcome to switch out sizes at the expo if another size is available. Please take note of the jersey size chart on our website.

FAQ: Timing & Results

Where are the times posted from the event?

Times will be posted on www.bigdambridge100.com shortly after the event is completed.

When will the times be posted from the event?

Please allow at least 24 hours for the times to be posted after the event is completed.

My time isn’t listed, where can I find it?

If your time isn’t listed, please contact us! If you chose not to have your rider number sticker on the back seat of your bike, your time was not recorded.

Can I see the distance that the riders signed up for from the event?

We do not post the distance that the riders sign-up for since riders have the option to change course during the event. Remember, this is not a race, this is a ride! We do not intend for times do not reflect competition, but instead, personal reflection and goal-making.

Why is the time shown on my GPS unit or Cyclometer not the same as that shown on the event website?

Several reasons for the time differential are listed here.

Note: Our timing system records your time from the moment you cross the start line to the moment you cross the finish line.  It does not pause ( or adjust ) your time if you stop on the course.
Your recording unit has an auto stop / pause function enabled.  If this is the case your unit will stop timing when you stop moving.  IE: With this function on your computer enabled when you stop at an aid station the running clock on your unit will pause.
Your unit was started prior to or potentially after to cross the start of finish line.

Why is the distance on my GPS unit, Cyclometer or App different then the published course distances?

The United States government currently claims 95% Confidence Interval horizontal accuracy for civilian (SPS) GPS. Vertical accuracy is worse.  This means that on a 100-mile route a civilian GPS unit could be off up to 5 miles.  Most units are accurate, depending on tree cover, cloud cover, weather conditions and other factors well within this 5%.  So it can be seen there could easily be variance between measurements for different units.  
The course distances were set using GPS so it could be off up to 5%.  Compound that with the fact that your GPS unit could also be off by 5%.  These variables may create the potential differentials between the distance recorded on your GPS unit or Cyclometer and the GPS unit we used to measure the course.

Why do you not have the route distance certified like they do for a Marathon?

Certification of the route distances is not practical.   The certification process requires the measurement line to use the shortest distance around a curve.  If a cyclist were to attempt to follow a certified line this would require the cyclist to move back and forth across lanes of traffic creating an unsafe condition. It requires the measurement line to use the shortest distance around a curve. If a cyclist were to attempt to follow a certified line this would require the cyclist to move back and forth across lanes of traffic creating an unsafe condition.

FAQ: Finish Line

Where is the finish line?

It is located on Riverfront Drive and Willow Streets in North Little Rock, AR, behind the Wyndham Hotel and near the entrance to Riverfront Park. 

Are spectators welcome at the event?

Absolutely! We encourage spectators at the finish line.

Where can spectators set up?

You can set up behind the barricades at the finish line.

What is the cost of the food at the Finale Finish Fest?

Food is free for riders! There are usually food trucks on-site as well that are for spectators and “extra” food.  Enjoy!

FAQ: Event Photos

Where can I find the photos from the event?

Photos will be posted on our photographers’ website: runbikeswimphotos.com

My photos aren’t listed? Where are they?

Check in the “unidentified images” section. Sometimes bib numbers are not visible for the photographer to correctly identify them.

How long will it take for the photos to ship to me?

All shipping and ordering will be done through RunBikeSwim Photos. Please contact them on their website or Facebook for any further questions.